Helping you better manage enrollment information is the goal of the new Kaiser Permanente Washington business portal, which launched on Tuesday, June 5.
The portal’s improved self-service capability makes it easier to add, edit, or end coverage for employees and their dependents during your renewal period, and throughout the year. It also allows you to easily manage portal access including assigning permissions, adding or removing portal users, resetting passwords, and ordering member ID cards. The reports feature puts information at your fingertips making it easy to view or download a current roster and track changes made in the portal.
Training resources, including a user guide, online training tutorials, and an FAQ, are available from the resources menu to help you learn how to use the new portal.
If you’ve previously accessed the employer center to make your eligibility updates, there is nothing you need to do to access the new business portal. Your sign on credentials will remain the same and you can immediately begin to experience the new portal features. If you’ve not previously activated your portal access, you’ll receive more information with your upcoming renewal about activating your account. In the meantime, please contact your account manager if you have any questions.