New: Virtual care available across the U.S.

Oct. 20, 2022

Kaiser Permanente members have a new way to get quality, connected care when they travel. As part of our Get Care Now feature, phone and video visits with Kaiser Permanente clinicians are now available 24/7 across the U.S.* Like other virtual care options, this service is available at no cost on most plans. When members get care with us by phone or online, their visit is tracked in their electronic health record. This helps make it easier for our clinicians to continue making informed care decisions and streamline members’ follow-up care — no matter how they choose to see us.

Members can access this new 24/7 service and other virtual care options at or on the Kaiser Permanente Washington app.*

*When appropriate and available. If you travel out of state, some virtual care services may not be available due to licensing laws. Laws differ by state.

All carrier plans offered and underwritten by Kaiser Foundation Health Plan of Washington or Kaiser Foundation Health Plan of Washington Options, Inc. Self-funded health benefits are insured by an employer, union, or Plan sponsor. Kaiser Foundation Health Plan of Washington and Kaiser Foundation Health Plan of Washington, Inc., provide certain administrative services for the self-funded Plan and are not an insurer of the Plan or financially liable for health care benefits under the Plan.

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