New Employer and Broker Services team specializes in large group issues

New Employer and Broker Services teamAs your partner, it’s our job to be there when you need us. That’s why we’re adding resources to support you with the Employer and Broker Services (EBS) team — designed to be your direct, dedicated point of contact for large group (51+ employees) clients with escalated issues for resolution.

The EBS team is a dedicated service team focused on resolving complex issues. Your account management team will continue to be there to provide guidance should you need them.

How to contact the EBS team

The Employer and Broker Services team is ready to help you today. They are available Monday through Friday, 8 a.m. to 5 p.m., except holidays.

Member-specific issues or inquiries

Member Services at 888-901-4636 will continue to be the point of contact for member inquiries.

Email 
(800) 542-6312 
601 Union St., Ste. 3100 Seattle, WA 98101-1374 

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©2018 Kaiser Foundation Health Plan of Washington

All plans offered and underwritten by Kaiser Foundation Health Plan of Washington or Kaiser Foundation Health Plan of Washington Options, Inc.