Welcome to care that fits your life

At Kaiser Permanente, you receive more than just a health plan. We deliver the top doctors, personalized care, and all the services you need — tailored to fit you and your lifestyle.

A healthy partnership

At Kaiser Permanente, your personal physician is the biggest advocate for your health, and coordinates your care with specialists as needed.

Quality care starts with quality doctors

Our doctors come from top medical schools, and many teach at world-renowned universities. Since we hire and train our own doctors, they are all held to the same quality standards. You can select a doctor that works best for you, and you can change doctors at any time.

Find information on a wide range of top-notch physicians, including their education, credentials, and specialties through our Provider Directory.

Coordinated and connected care

Your doctor, nurses, and specialists work together as a team. They’re connected to each other, and to you, through your electronic health record. They know your medical history, test results, medications, and allergies. So you get personalized care.

Preventive care to keep you healthy

Prevention plays a vital role in health care. To catch problems early, we offer screenings, routine appointments, and more. Your electronic health record tracks the services you get and reminds your doctor when you’re due for care.

Comprehensive care when you need it

We’re here for you if you get sick. You get great doctors, state-of-the-art facilities, and the latest technology to help you recover quickly. If you have a condition like diabetes or heart disease, we’ll work with you to manage it using proven best practices and treatment guidelines.


Kaiser Permanente has set up a special Customer Service line just for active PEBB employees.

Speak with a representative Mon. – Fri. 8 a.m. – 6 p.m.

Call 1-866-648-1928

For Medicare questions

Medicare members call to speak with a licensed Kaiser Permanente WA representative:

1-800-581-8252 (TTY 711)

Provider Directories

Find a Provider For SoundChoice Subscribers

Find a Provider For Classic, CDDHP, and Value Subscribers)

Find a Provider Medicare Advantage Retirees

Frequently Asked Questions

Find answers to frequently asked questions about our online services to manage your care, including paying premiums or bills, refilling prescriptions, emailing your doctor, and more.