We’ve made it easier for members to access urgent care in states without Kaiser Permanente providers.
Members who need urgent care services can visit a CVS MinuteClinic in 28 states where Kaiser Permanente doesn’t operate. Members pay only their standard copay or coinsurance at the time of service. After the visit, members will be charged for any additional cost they may owe, depending on their specific plan.
If members get urgent care at a CVS MinuteClinic within a state that does have Kaiser Permanente providers, they’ll be asked to pay upfront for services and will need to file a claim for reimbursement.
CVS MinuteClinics are staffed by non-Kaiser Permanente nurse practitioners and physician assistants who can treat a range of simple urgent care services for conditions and symptoms such as the flu, ear infections, sinus infections, indigestion, and minor injuries.
To find a participating CVS MinuteClinic, contact Member Services at 1-888-901-4636.
