KP News

Online tools help members make the most of their health plan

A few months ago, we mailed members a letter encouraging them to sign up for Kaiser Permanente online services to get the most out of their health plan.

Our online services help make getting and managing health care easy and convenient. Members can:

  • Choose a doctor
  • Schedule appointments*
  • Use Care Chat online messaging for real-time care from a Kaiser Permanente provider, 24/7, at no cost
  • Refill most prescriptions via our mail-order pharmacy
  • View and pay medical bills, and check payment history*
  • See most lab and test results*
  • Access their online medical records*
  • Email their care team with nonurgent questions*
  • Manage their care on the go with the Kaiser Permanente Washington mobile app

*Available when members receive care at Kaiser Permanente facilities. Members can sign up at Please encourage your employees to take advantage of these convenient, time-saving resources.

All carrier plans offered and underwritten by Kaiser Foundation Health Plan of Washington or Kaiser Foundation Health Plan of Washington Options, Inc. Self-funded health benefits are insured by an employer, union, or Plan sponsor. Kaiser Foundation Health Plan of Washington and Kaiser Foundation Health Plan of Washington, Inc., provide certain administrative services for the self-funded Plan and are not an insurer of the Plan or financially liable for health care benefits under the Plan.

© 2023 Kaiser Foundation Health Plan of Washington